How can I update my company's billing or shipping address?
- Log in to your customer portal.
- Go to billing.
- In my details click view more.
- Enter the new address and click Save.
Note: The updated address will appear on all future invoices.
How do I change the company name on my existing invoice?
Email us at [accounts-team@powerdmarc.com] with the following information:
- Current company name
- New name to be displayed and invoice number
How can I update my payment method?
- Log in to your customer portal.
- Go to Billing.
- Click on Payment Methods.
- Select Add New Payment Method and Enter your card/bank details
- Set it as default if needed
Where can I view and download my past invoices?
- Log in to your customer portal.
- Go to billing.
- Go to the Invoices tab.
- Click the invoice number to view or use the download icon to save as PDF.
How can I change the email address for portal access?
Send us a request at [accounts-team@powerdmarc.com] with the following information:
- Current email address
- New email address
- Company name for verification
Who can I contact for billing related issues or disputes?
Contact our billing team at [accounts-team@powerdmarc.com]